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Refund/ Cancellation Policy

By signing up for Breakaway Hoops LLC recurring billing service ("Service") or any of the services of Breakaway Hoops LLC you are agreeing to be bound by the following terms and conditions ("Terms of Service"). Any new features or tools which are added to the current Service shall be also subject to the Terms of Service.

You can review the current version of the Terms of Service at any time at here. Breakaway Hoops reserves the right to update and change the Terms of Service by posting updates and changes to the website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.
 
Account terms
You must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process.
You acknowledge that Breakaway Hoops will use the email address you provide as the primary method for communication

Payment of fees
The service will be billed in 30-day intervals. When your billing period is over the Account Owner will be sent an invoice via the email provided. Users have 15 days to bring up and settle any issues with the billing.

Hold, Cancellation, Refund 
You may place a hold on your account at any time for up to 30 days by emailing info@breakawayhoops.com stating to place a hold on your account with account holder’s name, product of registration, and child’s information. We will confirm receipt of email request by stating account has been place on hold.
You may cancel your subscription at any time by emailing info@breakawayhoops.com. Cancellation request must be received 30 daysprior to billing cycle If not, you will be billed for the month. Once cancellation request has been received and processed, your account will be deleted from the system and you will need to re-register as a new client.

There will be no refunds granted for absencestransportation delays, inclement weatherwithdrawals or dismissals
Requests for refund of non-subscription program (s) fees will be considered up to 3 weeks prior to the start of the program(s).

After the 3-week grace period, a site credit maybe issued in profile account to be used up to one year of time issued for future programming. A site credit in profile account takes up to 3 business days. to process into account.

Request for Summer Camp refund of monthly payment plan will be considered up to May 1.  After May 1 a doctor’s note is needed to receive a credit in your account to be used up to one year of time issued. All down payments are non refundable

Breakaway Hoops reserves the right prior to a program(s) to cancel an event due to any unforeseen reasons out of the control of Breakaway Hoops. A full refund will be credited back to original account holder. 

There will be a $45.00 administrative fee assessed for all processed refunds that are granted. 
 
An approved refund takes 10-15 business days to process and will be credited back to original account holder.
 
Security 
We do NOT receive or store card holder data (defined as a cardholder's account number, expiration date and CVV2). We only provide a checkout page which sends that data to your merchant processor directly. We then receive a token which represents the card data but does not contain the Primary Account Number.
 
Questions about the Terms of Service should be sent to info@breakawayhoops.com.